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The Relationship Management System™ offers a complete suite of products comprised of four modules to address your CRM needs: Business Development: The Business Development Module assists your organization with sales, marketing, contact management, and sales force automation, improving calling officer and relationship manager productivity and efficiency. Product Fulfillment The Product Fulfillment Module automates the implementation of bank products and services, from point-of-sale to legacy system setup, improving customer satisfaction and the communication between your sales and operational teams. Credit Process Automation The Credit Process Automation Module automates the credit process, including electronic credit applications and credit memos, reducing redundant data entry and streamlining the approval process from point-of-sale to boarding of the loan. Customer Service The Customer Service Module provides a complete record, from ticket capture to resolution, improving customer satisfaction and service representative responsiveness.
©2001-2010 FMR Systems, Inc. All Rights Reserved. |
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