Customer Relationship Management (CRM) has become a multi-billion dollar industry. The marketplace has become crowded, with hundreds of vendors all promoting their own CRM solutions. As a result, CRM has come to mean many things to many people – everything from Call Center to Sales Force Automation to Data Warehousing. At FMR Systems, we have our own unique ideas about CRM.

With a Customer Relationship Management solution targeted specifically at banking and financial services, FMR Systems combines a suite of modules into the Relationship Management System™. Recognizing the importance of “Relationships” early on, we trademarked our cornerstone product “The Relationship Management System™" back in the early '90's. The Relationship Management System™ supports the complete life cycle of a customer's relationship from point-of-sale, through product implementation and fulfillment, and into customer service, tracking every touch point with the customer to the finest detail.

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The Relationship Management System™ is a trademark of FMR Systems, Inc.